Where will you send orders?
Our main delivery services are to United Kingdom only.
How soon will you send my order?
Place your order by 1pm on a working day and we aim to send your order the same day. If you order after 1pm, then we aim to send your order on the next working day.
How much does delivery cost and how long will delivery take?
How much delivery costs and how long delivery will take depends where you live. For the UK, we have four delivery zones, each with different delivery services. These are mainland (1) England, Wales and Southern Scotland, (2) Scottish Highlands and Islands, (3) Northern Ireland, Isle of Man, Isle of Wight, and Scilly Isles, and (4) Channel Isles.
Mainland England, Wales and Southern Scotland
|Delivery Option||How Long?||How Much?|
Orders under £40
|up to 3 working days||£2.00|
Orders £40 or more
|up to 3 working days||FREE|
Other Delivery Zones
For other delivery zones outside of mainland England, Wales and Southern Scotland options depending on the weight and/or price of the items you wish to buy. For these zones please contact us to receive advice and costings of delivery and charges.
Will I need to sign for my order?
If your order is sent by a courier a signature may be required. Some other orders may also require a signature.
Which courier do you use?
We use Royal Mail, UPS, DHL, & TNT
If your order is sent via a courier it will be tracked
We use Royal Mail for Standard Delivery orders.
What if my order does not arrive on time?
All orders are processed and dispatched with the intention of being delivered in the time frame we specify. Unfortunately things do sometimes go wrong and orders are not delivered on time. For this reason, the delivery dates we show are estimates and not guarantees.
Will you only deliver to my credit/debit card address?
To make it easier for you to receive your order, we will send to any address - such as your work or a friend or relative's address. For security reasons, you will also need to give the address where your credit/debit card is registered.